Plan Your Visit

Plan Your Visit

Safety information

In light of the latest news updates about the COVID-19 virus, we've made the decision to make face coverings mandatory if you're visiting The Box (unless you're exempt) until further notice. Thank you for your co-operation. The safety of our visitors, staff and volunteers is our biggest priority. You can find further information on our FAQs page.

Tickets and admission

General admission to The Box is free and there is no need to book in advance.

You will need a ticket to visit the 'Songlines: Tracking the Seven Sisters' exhibition (until 27 Feb 2022). If you pay tax to Plymouth City Council you can get up to four free tickets the first time you book! Please log in first so the system can recognise your postcode. Your discount will be applied afterwards in your basket. If you're a member you can enjoy free, unlimited entry to our chargeable exhibitions. Please login to our ticketing site first to access your membership privileges.

Want to undertake research using our collections and archives? Find out how we can support you and book your visit to our Cottonian Research Room.

Got a question about how to book tickets? Please visit our FAQs page where you can also find information about the safety measures we currently have in place.

Getting around

Use our map to help plan your visit around our spaces. It shows the entrances and exits for our site that are explained further below. Booked your tickets to 'Songlines: Tracking the Seven Sisters'? The map also includes a route to help you make the most out of your visit to the exhibition.

Entrance and Exit

Our main entrance and exit is on Tavistock Place and is fully accessible. We have three additional entrances and exits on North Hill, including one which is fully accessible.

Entry to and exit from St Luke’s are also on Tavistock Place, opposite our main building. This gallery is part of our ticketed exhibition, Songlines: Tracking the Seven Sisters.

CCTV is in operation across our site.

What's here

Explore our galleries and exhibitions. Get closer to collections by booking a place in our dedicated research space.

Stay a while longer

Get refreshed at The Box Kitchen & Bar (advance booking is recommended) or grab a coffee and a snack from The Little Box.

Find special souvenirs in our onsite shop, which holds a fantastic range of items inspired by our amazing collections.



Two lifts provide access between our floors. They are available to visitors with access needs only and touchpoints are wiped by a member of our team after use. Some lifts can also accommodate flatbed wheelchairs. Please contact us for detailed access information.

You can also check out our Access page for more details about how you can make the most of your visit and our commitment to getting things right.


Toilets are available on each floor. We have wheelchair accessible toilets, a fully accessible Changing Places toilet (which includes a hoist, height adjustable changing bench, shower and height adjustable sink) and baby change facilities on our ground floor.


Lockers are not currently available in support of safety measures.


Free WiFi is available throughout our site.