Plan Your Visit

Plan Your Visit

Tickets and admission

Visits to The Box are ticketed up to and including 1 August. To visit us between now and then book your tickets now. Visits from 3 August will not require a ticket unless you'd like to visit the 'Mayflower 400: Legend and Legacy' exhibition.

If you are a Member, please login to our ticketing site first to access your membership privileges.

Entry to The Box is free, apart from our ‘Mayflower 400: Legend and Legacy’ exhibition, which is just £5 for over 18s who do not pay Council tax to Plymouth City Council. If you are a Plymouth City Council tax payer you can enjoy up to 4 free tickets on your first visit to the exhibition. Please log in first so the system can recognise your postcode. Your discount will be applied afterwards in your basket.

Want to undertake research using our collections and archives? Find out how we can support you and book your visit to our Cottonian Research Room.

Got a question about how to book tickets? Please visit our FAQs page where you can also find information about the safety measures we currently have in place.

Opening hours

The Box visiting hours are Tuesday to Sunday and bank holidays, from 10am to 5pm.

The Box Kitchen & Bar opening hours are Tuesday to Sunday and bank holidays, from 9am to 5pm (open until 11pm on Fridays and Saturdays, last orders 9.30pm).

Getting around

Use our map to help plan your visit around our spaces. It shows the entrances and exits for our site that are explained further below. The one-way restrictions we have in certain areas are also displayed (for example the Mayflower 400: Legend & Legacy exhibition, and on stairways). Don’t worry – these are clearly identified on site and our team will be on hand to help.

Entrance and Exit

Entry to The Box is through our main entrance on Tavistock Place and the exit is on North Hill. Both entry and exit are accessible.

Entry to St Luke’s is opposite The Box entrance on Tavistock Place. The exit is via the side fire exit. You can access St Luke’s either at the beginning or end of your visit. CCTV is in operation across the site.

Please have your entry ticket ready when you arrive and turn up within your half-hour slot.

What's here

Explore our galleries and exhibitions. Get closer to collections by booking a place in our dedicated research space.

Stay a while longer

Get refreshed at The Box Kitchen & Bar, open 9am-5pm Tuesday-Sunday and bank holidays (open until 10pm on Fridays and Saturdays). Advance booking is recommended.
Find special souvenirs in the shop, which holds a fantastic range of items inspired by The Box’s collections. Open 10am-5pm Tuesday-Sunday and bank holidays.



Two lifts provide access between floors and across the museum and gallery spaces. These will be available to visitors with access needs only and touchpoints will be wiped by a member of our team after use. Some lifts can also accommodate flatbed wheelchairs, please contact us for detailed access information.

Please see our Access page for full details on how you can make the most of your visit, get close to our collections and our commitment to getting things right.


Toilets are available on each floor, however we are reducing capacity in multi-occupancy toilets. We have wheelchair accessible toilets, a fully accessible Changing Places toilet (which includes a hoist, height adjustable changing bench, shower and height adjustable sink) and baby change facilities.


Lockers are not currently available in support of safety measures.


Free WiFi is available throughout our site.