Plan Your Visit

Plan Your Visit

We look forward to welcoming you to The Box.

Book Your Free Ticket

Tickets to visit The Box up until 31 December are now available to book.

  • Entry to The Box with Mayflower 400: Legend and Legacy exhibition
    First visit free for Plymouth residents (up to 4 tickets), under 18s and companions. £5 for non-residents 18+, and resident return visits.
    Includes entry to St Luke's and Kehinde Wiley: Ship of Fools in The Levinsky Gallery. Tickets to the Mayflower exhibition are particularly limited due to the socially distanced capacity in the room. The exhibition runs until September next year, so please don’t worry if you can’t see it on your first visit!

  • Entry to The Box
    Free for all.
    Includes entry to St Luke's and Kehinde Wiley: Ship of Fools in The Levinsky Gallery. Entry to Mayflower 400: Legend and Legacy is not included with this ticket.

Don’t forget to book a table at The Box Kitchen & Bar once you’ve booked your admission tickets.

Availability during October is limited at weekends and during half term week.

Want to undertake research using our collections and archives? Find out how we can support you and book your visit to our Cottonian Research Room.

Fancy an upgrade? Find out about all the benefits you can expect if you become a Member. This includes priority booking for our November and December tickets.

Got a question about bookings? Please visit our FAQs page.

Find out more about the measures we’re putting in place for staying safe below. On this page you can also find out about what you can see and do on your visit, getting around our site and our facilities.

Opening Hours

The Box visiting hours are Tuesday to Sunday and bank holidays, from 10am to 5pm.

The Box Kitchen & Bar opening hours are Tuesday to Sunday and bank holidays, from 9am to 5pm.

The Box has put a number of safety and social distancing measures in place to help you feel as comfortable as possible. These include:

  • Free admission by advance, timed ticket only
  • Reduced capacity and clearly marked one way systems in key areas of circulation
  • Increased invigilation by staff and volunteers
  • Hand sanitising facilities and enhanced cleaning including lifts and digital interactives
  • In line with government guidance, the wearing of face coverings will be mandatory for all visitors over 11, including in the retail area
  • Our team wearing PPE. Don’t let this stop you from approaching us with any questions you might have
  • Protective screens at the welcome desk, shop and café counters
  • Encouraging contactless payment wherever possible
  • If you are unwell, come back when you’re better.

NHS Test and Trace

We may need to share your information with the NHS Test and Trace service if someone who has tested positive for COVID-19 lists the Museum as a place they recently visited. Read our terms and privacy notice to find out how your information is shared and stored. If you do not want your contact details passed on to the NHS Test and Trace service, you can opt out by getting in touch. Please note that your contact details will still be collected when you book your ticket so that we can provide important safety information about your visit.

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Getting Around

Use our map to help plan your visit around our spaces. It shows the entrances and exits for our site that are explained further below. The one-way restrictions we have in certain areas are also displayed (for example the Mayflower 400: Legend & Legacy exhibition, and on stairways). Don’t worry – these are clearly identified on site and our team will be on hand to help.

Entrance and Exit

Entry to The Box is through our main entrance on Tavistock Place and the exit is on North Hill. Both entry and exit are accessible.

Entry to St Luke’s is opposite The Box entrance on Tavistock Place. The exit is via the side fire exit. You can access St Luke’s either at the beginning or end of your visit. CCTV is in operation across the site.

Entry to The Arts Institute, University of Plymouth for the exhibition Kehinde Wiley: Ship of Fools is just across the road from The Box exit on North Hill.

Please have your entry ticket ready when you arrive and turn up within your half-hour slot.

What's Here

Explore our galleries and exhibitions. Get closer to collections by booking a place in our dedicated research space.

Stay a While Longer

Get refreshed at The Box Kitchen & Bar, open 9am-5pm Tuesday-Sunday and bank holidays (advance booking recommended). Find special souvenirs in the shop, which holds a fantastic range of items inspired by The Box’s collections. Open 10am-5pm Tuesday-Sunday and bank holidays.

Facilities

Lifts

Two lifts provide access between floors and across the museum and gallery spaces. These will be available to visitors with access needs only and touchpoints will be wiped by a member of our team after use. Some lifts can also accommodate flatbed wheelchairs, please contact us for detailed access information.

Please see our Access page for full details on how you can make the most of your visit, get close to our collections and our commitment to getting things right.

Toilets

Toilets are available on each floor, however we are reducing capacity in multi-occupancy toilets. We have wheelchair accessible toilets, a fully accessible Changing Places toilet (which includes a hoist, height adjustable changing bench, shower and height adjustable sink) and baby change facilities.

Lockers

Lockers are not currently available in support of safety measures.

WiFi

Free WiFi is available throughout our site.